Gloria Jean’s Coffee Bean

Reviews

• Emi B.

  star star star star star 20 July 2026

  The last Gloria Jeans around these parts I love the coffee and all of the choices as far as flavors/blended or iced coffee creations. I was sad when the one in Fairfield closed years ago and was delighted to find this one when I moved to Marin County. They also have a nice little selection of pastries , simple sandwiches and breakfast burritos also.
  The only thing I don't like is that it opens at 10 am due to it being inside the mall, other than that Gloria Jeans has always had really good coffee!

• Alice B.

  star star star star star 14 July 2026

  Stopped for a quick bite. Must try the white hot chocolate!! Delicious nice and creamy and the whip cream isn't waxing like. The pre made burritos are just as good, made with good quality ingredients. They are pre cooked and they just reheat them for you! Which one would normally get a non flavorful burrito. However it tasted like they cooked the burrito right there.

• Sergio S.

  star star star star star 9 July 2026

  I came here with my aunt about 4 times in 2 weeks and I always ordered the same Frappuccino. I believe it was called the avalanche Madagascar Frappuccino; it was near perfect, not too sweet and not too strong (coffee wise) I went to San Rafael for a family vacation and it's honestly one of the places I miss the most :( haha

• Liza C.

  star star_border star_border star_border star_border 5 July 2026

  This used to be my go-to place, back in the days of Mervyn's. I lived off coffee chillers.
  
  Today, I went in and asked if they could make a white chocolate cherry chiller, something they used to have on the menu. The lady said sure, no problem. I figured it would resemble the other cookie chillers on the menu, with a hint of cherry flavor.
  
  Wrong.
  
  I got a pepto bismol looking drink, liquidy and not at all like what a cookie chiller should look like.
  
  There was another prepared drink on the counter, it looked like a proper cookie chiller.
  
  As I grabbed my drink, she didn't even offer me a straw, even though there was one in front of her. She told me to go to the counter on the side for a straw.
  
  As I walked away, I heard her say, "this isn't Starbucks.... Looks like pepto bismol." YOU MADE MY DRINK WRONG, that's why it looks so wrong!
  
  They just solidified losing my business. Worst customer service ever. I'll drive all the way to Java detour instead, even with a line down the street.

• David F.

  star star star star star_border 24 June 2026

  Gloria Jean's Coffees is smack in the middle of San Rafael's Northgate Mall. We stopped by on a recent Sunday morning while in the neighborhood. I was curious: I had never heard of Gloria Jean's Coffees, but the handsome store seems professionally designed from the outside logo to the store interior.
  
  I always like seeing if a new coffee shop has something different, something not available at places I usually frequent. That was definitely the case here: Coconut? Pistachio?  We were all in!
  
  Their iced-blended drinks are called "chillers".  I had the Mocha Coconut Chiller while my wife had the Pistachio Creme Chiller.  Both were excellent -- as good or better than Starbucks or Peet's.  The Coconut was especially tasty and a nice mix with the mocha.
  
  But looking them up on the web, there's more to the story of Gloria Jean's. It's an international coffee business, based in Australia as another reviewer mentioned. This San Rafael location is the only Northern California Gloria Jean's; in fact, other than one in Modesto and Burbank, that's it for California. They have a scattering of stores across the US, about 50. But they are in dozens of other countries. Browsing their website I see China, Egypt, Korea, New Zealand, Philippines, Vietnam and several dozen more.
  
  This unassuming Northgate Mall is the sole Northern California portal to a global collection of coffee shops.